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investigation open

Updated 29 days ago

TELUS Digital Data Breach

▼ Key takeaways

•Reports suggest a potential breach involving TELUS Digital.
•Discovered on August 3, 2026.
•Possible data exposed: Name, Address, Date of Birth, SSN, Government ID, Protected Health Information, Financial Account Number.
•Affects individuals in: Washington, Texas, Vermont.
•Confirmation level: Confirmed by company.

Breach confirmed

The TELUS Digital breach is confirmed. If you may be affected, add your details below and we will take it from there.

Detailed summary

In October 2025, TELUS Digital discovered that an unauthorized third party accessed its internal systems, leading to a data breach. The company disclosed this incident by July 31, 2026, and began notifying affected individuals by this date.

The compromised data included names, addresses, dates of birth, Social Security numbers, and government-issued identification numbers. For a limited number of individuals, protected health information and financial account numbers were also exposed. The breach affected at least 9,343 residents in Washington and 625 residents in Texas, with disclosure also made to the Vermont Attorney General. The total number of affected individuals is confirmed to be 9,968, based on these resident counts.

While details continue to emerge, the company has confirmed the exposure of sensitive personal and health information. Further information regarding the full scope of the breach may be released as investigations proceed.

Data possibly involved

Name
Address
Could be combined with other data for identity theft
Date of Birth
Often used in combination with other data for identity theft
SSN
Can be used to open fraudulent accounts and file false tax returns
Government ID
Protected Health Information
Financial Account Number

Company Response Timeline

Response Grade

Notified consumers within 30 days of discovery

Breach Occurred

Oct 18, 2025

Company Discovered

Jul 31, 2026

Regulator Notified

Unknown

Consumers Notified

Jul 31, 2026

286 days to discover

0 days to notify consumers

Breach Verification Status

Reports Only

Complete

Initial dark web reports of potential breach

Company Confirmed

Current

Company has acknowledged the breach

Regulator Confirmed

Confirmed by regulatory authorities

Note: Breach verification can take time. Information may evolve as more details become available from companies and regulators.

Case Status:

Investigation Open

We're actively investigating this case and seeking affected individuals.

Were you affected? Submit your information below.

Were You Affected By This Breach?

If you are a customer or have received a data breach notification, you may submit your information as part of our ongoing investigation. Submitting your information is free and does not obligate you.

Were you in the TELUS Digital breach? Check your email

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Check Your Risk Level

Answer a few questions to understand how this breach might affect you

Do you use TELUS Digital?

Yes

What state are you in?

What should I do?

Change your passwords

Update passwords for the affected service and any accounts using the same password

Enable two-factor authentication

Add an extra layer of security to your accounts

Monitor your accounts

Watch for suspicious activity on your financial and online accounts

Watch for phishing attempts

Be cautious of emails or messages claiming to be from the affected company

Consider a credit freeze

Prevent unauthorized access to your credit report

Scan your email for other exposures

Check whether this address shows up in other known breaches. Free, no account.

Get your info off data-broker sites

Data Shield files removal requests with every broker that accepts an authorized agent, and gives you the exact link or letter for the brokers that only accept requests from you.

See how Data Shield works