Data Breach Watch logoDBW
    Other
    Medium
    investigation open
    Updated about 1 month ago

    Quatrro Business Support Services Data Breach

    Key takeaways

    • Reports suggest a potential breach involving Quatrro Business Support Services.
    • Discovered on November 11, 2025.
    • Possible data exposed: Name, Social Security Number, Driver's License Number, Passport Number, Payment Card Number, Financial Account Number, Health Insurance Policy Number.
    • Affects individuals in: Maine, Massachusetts, New Hampshire.
    • Confirmation level: Confirmed by company.

    Breach confirmed

    The Quatrro Business Support Services breach is confirmed. If you may be affected, add your details below and we will take it from there.

    Detailed summary

    Quatrro Business Support Services, now known as ContinuServe, reported a data breach that involved unauthorized access to its files from November 11 to November 19, 2025. The company discovered this access on December 7, 2025. Files affected were identified on February 25, 2026, and notification letters to consumers began being mailed on March 23, 2026.

    The breach compromised various types of sensitive personal information, including names, Social Security numbers (SSNs), driver's license numbers, passport numbers, payment card numbers, financial account numbers, and health insurance policy numbers. While a small number of affected individuals have been reported in Maine (2), Massachusetts (11), and New Hampshire (5), the total nationwide count of affected individuals has not been publicly disclosed.

    Attorneys are investigating this incident with the potential for a class action lawsuit. Quatrro began notifying affected individuals on March 23, 2026, and offered complimentary credit monitoring services.

    Data possibly involved

    • Name
    • Social Security Number
      Can be used to open fraudulent accounts and file false tax returns
    • Driver's License Number
      Can be used for identity fraud
    • Passport Number
    • Payment Card Number
    • Financial Account Number
    • Health Insurance Policy Number
      Could be used for insurance fraud

    Company Response Timeline

    Response Grade
    D

    Notified consumers within 91–180 days

    Breach Occurred

    Nov 11, 2025

    Company Discovered

    Dec 7, 2025

    Regulator Notified

    Mar 23, 2026

    Consumers Notified

    Mar 23, 2026

    26 days to discover
    106 days to notify consumers

    Breach Verification Status

    Reports Only

    Complete

    Initial dark web reports of potential breach

    Company Confirmed

    Current

    Company has acknowledged the breach

    Regulator Confirmed

    Confirmed by regulatory authorities

    Note: Breach verification can take time. Information may evolve as more details become available from companies and regulators.

    Case Status:
    Investigation Open

    We're actively investigating this case and seeking affected individuals.

    Were you affected? Submit your information below.

    Were You Affected By This Breach?

    If you are a customer or have received a data breach notification, you may submit your information as part of our ongoing investigation. Submitting your information is free and does not obligate you.

    Were you in the Quatrro Business Support Services breach? Check your email

    Free scan against known breach datasets. Then remove your info from data-broker sites with Data Shield.

    No signup required. 30-second scan. Your email is only stored if you opt into alerts.

    Get your info off data-broker sites

    Data Shield files removal requests with every broker that accepts an authorized agent, and gives you the exact link or letter for the brokers that only accept requests from you.

    See how Data Shield works

    Check Your Risk Level

    Answer a few questions to understand how this breach might affect you

    What should I do?

    Change your passwords

    Update passwords for the affected service and any accounts using the same password

    Enable two-factor authentication

    Add an extra layer of security to your accounts

    Monitor your accounts

    Watch for suspicious activity on your financial and online accounts

    Watch for phishing attempts

    Be cautious of emails or messages claiming to be from the affected company

    Consider a credit freeze

    Prevent unauthorized access to your credit report

    Scan your email for other exposures

    Check whether this address shows up in other known breaches. Free, no account.

    Get your info off data-broker sites

    Data Shield files removal requests with every broker that accepts an authorized agent, and gives you the exact link or letter for the brokers that only accept requests from you.

    See how Data Shield works

    Got a notice about this breach?

    Paste it into BreachBrief to see exactly what data was exposed, how serious it is, and what to do next.

    Protect yourself

    Share This Breach Alert

    Help friends and family who might be affected by sharing this breach information

    Are you a law firm investigating this breach?

    Get qualified claimant leads delivered directly to your CRM.

    Related breaches

    Stay informed about breaches like this one

    We'll notify you when new data breaches are reported. Free, no spam. Unsubscribe anytime.

    Free, no spam. Unsubscribe anytime.