Data Breach WatchDBW

Insurance

High

monitoring

Updated about 19 hours ago

NAHGA Claim Services (PAN American Life Insurance Group, Philadelphia Insurance Company, AXIS Insurance Company, The Hartford, AIG Property Casualty, Crum & Forster, The CHUBB INA, Educational & Institutional Insurance Administrators, Inc., QBE Insurance Corporation, Aspen American Insurance Company, Arch Insurance Group, Guarantee Trust Life) Data Breach

▼ Key takeaways

•Reports suggest a potential breach involving NAHGA Claim Services (PAN American Life Insurance Group, Philadelphia Insurance Company, AXIS Insurance Company, The Hartford, AIG Property Casualty, Crum & Forster, The CHUBB INA, Educational & Institutional Insurance Administrators, Inc., QBE Insurance Corporation, Aspen American Insurance Company, Arch Insurance Group, Guarantee Trust Life).
•Discovered on April 8, 2025.
•Possible data exposed: Name, Social Security Number, Date of Birth, Driver's License Number, Government ID Number, Health Insurance Information, Medical Information, Diagnosis Information, Passport Number.
•Affects individuals in: Maine, Massachusetts, South Carolina.
•Confirmation level: Confirmed by regulators.

Breach confirmed

The NAHGA Claim Services (PAN American Life Insurance Group, Philadelphia Insurance Company, AXIS Insurance Company, The Hartford, AIG Property Casualty, Crum & Forster, The CHUBB INA, Educational & Institutional Insurance Administrators, Inc., QBE Insurance Corporation, Aspen American Insurance Company, Arch Insurance Group, Guarantee Trust Life) breach is confirmed. If you may be affected, add your details below and we will take it from there.

Detailed summary

NAHGA Claim Services, a third-party claims administrator, experienced a data security incident that was reported via a regulatory filing. The available information indicates the breach occurred on April 8, 2025, and a review of affected files was completed in October 2025.

The breach exposed the names, Social Security numbers, dates of birth, driver’s license/government ID numbers, health insurance information, medical/treatment information, diagnosis information, and passport numbers of 181,160 individuals. It remains unclear if any financial data was involved. NAHGA Claim Services began notifying affected individuals on November 14, 2025, and is offering identity protection services with an enrollment deadline of March 5, 2026.

Details can emerge as further information becomes available, and regulatory notices may be delayed.

Data possibly involved

Name
Social Security Number
Can be used to open fraudulent accounts and file false tax returns
Date of Birth
Often used in combination with other data for identity theft
Driver's License Number
Can be used for identity fraud
Government ID Number
Health Insurance Information
Could be used for insurance fraud
Medical Information
Diagnosis Information
Passport Number

Company Response Timeline

Response Grade

Notified consumers within 31–60 days

Breach Occurred

Apr 8, 2025

Company Discovered

Oct 1, 2025

Regulator Notified

Unknown

Consumers Notified

Nov 14, 2025

176 days to discover

44 days to notify consumers

Breach Verification Status

Reports Only

Complete

Initial dark web reports of potential breach

Company Confirmed

Complete

Company has acknowledged the breach

Regulator Confirmed

Current

Confirmed by regulatory authorities

Note: Breach verification can take time. Information may evolve as more details become available from companies and regulators.

Case Status:

Monitoring

We're monitoring this situation for developments.

Were You Affected By This Breach?

If you are a customer or have received a data breach notification, you may submit your information as part of our ongoing investigation. Submitting your information is free and does not obligate you.

Were you in the NAHGA Claim Services (PAN American Life Insurance Group, Philadelphia Insurance Company, AXIS Insurance Company, The Hartford, AIG Property Casualty, Crum & Forster, The CHUBB INA, Educational & Institutional Insurance Administrators, Inc., QBE Insurance Corporation, Aspen American Insurance Company, Arch Insurance Group, Guarantee Trust Life) breach? Check your email

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Check Your Risk Level

Answer a few questions to understand how this breach might affect you

Do you use NAHGA Claim Services (PAN American Life Insurance Group, Philadelphia Insurance Company, AXIS Insurance Company, The Hartford, AIG Property Casualty, Crum & Forster, The CHUBB INA, Educational & Institutional Insurance Administrators, Inc., QBE Insurance Corporation, Aspen American Insurance Company, Arch Insurance Group, Guarantee Trust Life)?

Yes

What state are you in?

What should I do?

Change your passwords

Update passwords for the affected service and any accounts using the same password

Enable two-factor authentication

Add an extra layer of security to your accounts

Monitor your accounts

Watch for suspicious activity on your financial and online accounts

Watch for phishing attempts

Be cautious of emails or messages claiming to be from the affected company

Consider a credit freeze

Prevent unauthorized access to your credit report

Scan your email for other exposures

Check whether this address shows up in other known breaches. Free, no account.

Get your info off data-broker sites

Data Shield files removal requests with every broker that accepts an authorized agent, and gives you the exact link or letter for the brokers that only accept requests from you.

See how Data Shield works