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    Updated about 1 month ago

    Healthcare Interactive, Inc. Data Breach

    Key takeaways

    • Reports suggest a potential breach involving Healthcare Interactive, Inc..
    • Discovered on June 17, 2025.
    • Possible data exposed: Names, Addresses, Phone Numbers, Email Addresses, Dates of Birth, Social Security Numbers, Health Insurance Plan/Policy Numbers, Provider Names, Member/Group IDs, Health Insurance Claim Numbers, Account Numbers, Explanation of Benefits, Billing Codes, Diagnoses, Treatment Information, Prescriptions, Lab Results, Medical Images, Care Information, Doctors’ Names, Medical Record Numbers.
    • Affects individuals in: Maine, Oregon.
    • Confirmation level: Confirmed by regulators.

    Breach confirmed

    The Healthcare Interactive, Inc. breach is confirmed. If you may be affected, add your details below and we will take it from there.

    Detailed summary

    Healthcare Interactive, Inc. (HCIactive), a Maryland-based technology provider, announced a data breach after detecting suspicious network activity on July 22, 2025. An unauthorized actor copied files from their systems between July 8 and July 12, 2025. This incident was officially reported to the U.S. Department of Health and Human Services (HHS) in September 2025.

    The breach compromised various types of personal and health information, including names, addresses, phone numbers, email addresses, dates of birth, Social Security numbers (SSNs), health insurance plan/policy numbers, provider names, member/group IDs, health insurance claim numbers, account numbers, explanation of benefits, and billing codes. Medical data such as diagnoses, treatment information, prescriptions, lab results, medical images, care information, doctors’ names, and medical record numbers were also exposed. Notifications were sent nationally, with confirmed high impact in Maine, affecting 87,565 residents, and Oregon, affecting 3,056,950 residents. Free credit monitoring was offered to affected individuals. The total number of affected individuals is over 3 million.

    Details about data breaches can emerge after initial reports, and consumer notifications may be delayed.

    Data possibly involved

    • Names
    • Addresses
      Could be combined with other data for identity theft
    • Phone Numbers
      May be used for SIM swapping or targeted scam calls
    • Email Addresses
      Increases risk of phishing attacks and account takeovers
    • Dates of Birth
    • Social Security Numbers
      Can be used to open fraudulent accounts and file false tax returns
    • Health Insurance Plan/Policy Numbers
      Could be used for insurance fraud
    • Provider Names
    • Member/Group IDs
    • Health Insurance Claim Numbers
      Could be used for insurance fraud
    • Account Numbers
    • Explanation of Benefits
    • Billing Codes
    • Diagnoses
    • Treatment Information
    • Prescriptions
    • Lab Results
    • Medical Images
    • Care Information
    • Doctors’ Names
    • Medical Record Numbers

    Company Response Timeline

    Response Grade
    B

    Notified consumers within 31–60 days

    Breach Occurred

    Jul 8, 2025

    Company Discovered

    Jul 22, 2025

    Regulator Notified

    Sep 1, 2025

    Consumers Notified

    Sep 1, 2025

    14 days to discover
    41 days to notify consumers

    Breach Verification Status

    Reports Only

    Complete

    Initial dark web reports of potential breach

    Company Confirmed

    Complete

    Company has acknowledged the breach

    Regulator Confirmed

    Current

    Confirmed by regulatory authorities

    Note: Breach verification can take time. Information may evolve as more details become available from companies and regulators.

    Case Status:
    Investigation Open

    We're actively investigating this case and seeking affected individuals.

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    What should I do?

    Change your passwords

    Update passwords for the affected service and any accounts using the same password

    Enable two-factor authentication

    Add an extra layer of security to your accounts

    Monitor your accounts

    Watch for suspicious activity on your financial and online accounts

    Watch for phishing attempts

    Be cautious of emails or messages claiming to be from the affected company

    Consider a credit freeze

    Prevent unauthorized access to your credit report

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