In June 2026, 8x8 Inc. /DE/ reported a data breach that stemmed from an exploit in a third-party vendor, Klue Labs, Inc., involving its integration with 8x8's Salesforce CRM system. The company disclosed this incident in an SEC Form 8-K filing and a press release, stating that its ability to serve customers and its information systems remained operational.
The exfiltrated data included competitively sensitive, non-technical information such as fragmented contract and opportunity data, sales team notes, and business contact details (names, business addresses, phone numbers, and email addresses). It did not involve Social Security Numbers, medical data, or payment card information. The exact number of affected individuals has not been publicly released, as the company is still investigating the full extent of the incident and is in the process of notifying regulatory authorities.
Details about the full impact of this breach may emerge as the company's investigation continues and notifications to regulators progress.