Hims & Hers Health, Inc. disclosed a data breach affecting its third-party customer support platform, Zendesk, between February 4 and February 7, 2026. The company stated that the incident exposed customer names, email addresses, and other personal data contained in support tickets, but explicitly confirmed that medical records were not affected. The company notified the California Attorney General about the incident.
The compromised data primarily included customer names and email addresses. While the company stated that medical records were not accessed, the notice left some data categories redacted. The total number of affected individuals has not been publicly confirmed by the company, though the incident affects customer data.
While details can emerge later, the company has provided some initial facts about the incident and the categories of data involved.