EMC Water LLC experienced an external system breach between August 9, 2025, and August 18, 2025. The company discovered this breach on January 9, 2026, and subsequently reported it to the Massachusetts Office of Consumer Affairs on January 26, 2026. Official notification to consumers was also sent on January 26, 2026.
The breach involved the exposure of names and Social Security Numbers. While 160 Massachusetts residents were confirmed affected, the total number of individuals affected nationwide has not been publicly disclosed. No medical records, financial accounts, driver's licenses, or credit/debit card numbers were exposed. Credit monitoring and identity theft protection services for one year were offered through Epiq to affected individuals.
Details about the full scope of the breach and any additional impacts may emerge over time. Notices to affected individuals may be delayed.